Privacy Commitment
Here at Royal Ace Casino, your trust is at the core of everything we do, and that means respecting and safeguarding your personal information. Our Privacy Commitment outlines how we gather, use, and protect your data. We invite you to read this carefully so you can make fully informed choices regarding your data.
Information We Gather
Our commitment extends beyond gaming; it encompasses a strong focus on data privacy and transparency. Below is an overview of the information we gather during your interactions with our platform, ensuring a balance between meeting your needs and upholding your trust.
Personal Data
Your personal data provides essential insights about you, and we approach it with sensitivity.
- Account Setup: When creating an account through our main website or affiliated sites, you’ll provide key details like your full name, contact preferences, and other essential information. While financial details like credit card information may be provided to third-party platforms, Royal Ace Casino does not directly handle payment transactions.
- Voluntary Contributions: Sometimes, you might share additional information voluntarily. Whether it’s feedback through live chat, emails, or blog comments, we value your input, storing any suggestions or concerns to enhance our service.
- Device Data: Your device gives us valuable insights too—data like IP addresses, device IDs, and geolocation helps us tailor services specifically to you.
Every bit of data we collect or use is aimed at improving your experience, making our platform better for everyone.
Non-Personal Data
We also collect non-personal data that doesn’t directly reveal your identity.
- Usage Patterns: As you browse, we gather data on your activity—such as device type, browser, language, and visit timestamps—allowing us to better understand how to enhance your experience.
- Activity Logs: These logs help us improve our platform, showing us how you engage with Royal Ace, so we can continue refining our offerings.
We pay close attention to every piece of feedback, logged detail, or pattern to keep improving your experience.
Purpose of Your Information
At Royal Ace Casino, each piece of information we gather serves a distinct purpose. This data, including some of your personal details, supports key functions.
- Personalizing your gaming experience for maximum enjoyment;
- Managing and maintaining your account (excluding payment transactions);
- Analyzing user activity to improve our services;
- Keeping you informed about new updates and special offers;
- Detecting and addressing any unauthorized or suspicious activities;
- Investigating any anomalies and ensuring compliance with relevant laws and regulations.
We handle your data with the same respect and care you’d expect from a trusted companion.
Data Retention Period
Your control over your information matters to us. If you’d like to update or revise your details, simply contact us via email, and we’ll assist you promptly. Should you want to modify or delete your data (excluding any transaction records required by third-party regulations), reach out to us at the same email. Soon, our live chat feature will be available on our website for real-time support—look for the chat icon when it launches.
